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The upstairs neighbors walk so loudly I suspect they may wear concrete shoes. Halp.

Our neighbors upstairs walk REALLY loudly. This isn't normal. The walking shakes our ceiling, scares our cats, and goes on late into the night.

I don't think it's right to try to confront people about walking, when the problem is probably that there isn't enough insulation between their apartment and ours to mask the noise. Is there anything we can do from down here that can minimize the noise? Or is this worth talking to our neighbors about?