How long is an old tenant's mail my responsibility?

July 30 |
RETURN TO SENDER By: di bo diCC BY 2.0
I'm a college student currently camping out for one year in a small studio apartment. The girl who lived here before was here for five years of grad school, so naturally she still gets a lot of mail.

Most of it has trickled off in the last six months, and I feel comfortable throwing out the coupon fliers and things (although I hate the wasted paper), but at one point I got a FedEx delivery where she had ordered something online and they'd used her old address. I also got what appeared to be a Valentine card for her, with no return address. Honestly, I feel like someone who was really involved in her life would know that she doesn't even go to this school anymore (cue Mean Girls quotes).

But at what point do I give up on reuniting a former tenant with her lost mail?

-Andria


What say ye, Homies?

  1. I was just thinking about this. My past three rented places have been the sort that change hands every six months/year, and at my current apartment we receive mail for 3-4 unrelated people every day. Whenever I move I arrange for redirection and go around changing my address with as many organisations as I can remember it being with. It seems like the various couples who lived here never even tried. We get bank stuff, unpaid fine notices, and once there was a laptop computer. We used to be diligent about returning the letters to the senders, but it's just too much, for too long (we've been here nearly a year, and I know most of the addressees aren't the people who lived here before us), from too many people.
    Now if it's bank statements (you can tell from the envelope) or campaign notices from their political affiliations or similar I throw it out. If it's fine notices (can also tell from the envelope) I make the effort to send them back because they might honestly not know they have a fine. If it is something they've bought, I'll try to find them on facebook or I'll call the courier company. That said, the guy who sent his computer here (I found him through the university) was unbelievably rude.I would have been overwhelmed with relief if it was me.

    I take a similar attitude to you- I'm hoping that if it's really important, then the person would know that this isn't the correct address.

    7 agree
    • I am trying to imagine how one could conceivably be rude when they get the message "hey I have your computer which went to the wrong address, I want to get it to you".

      I mean, srsly?

      27 agree
      • He turned up intoxicated and demanded that I return some garden tools he left behind at the apartment- he didn't believe that I'd never seen them. He even tried to bargain with me to get them back. Then upon leaving he informed me that he hadn't bothered to let his family in the states know that he'd changed addresses, so I should expect lots of presents to arrive since it was his birthday next month-could I please call him sooner next time?

        1 agrees
        • I wonder if he's related to the woman who accused me of stealing her mobile phone after I called to say I'd found it in the cinema and was going to leave it at the box office for collection.

          11 agree
          • Gah! I had that happen to me also. I found a phone on a bus at my college campus and tried calling "Mom" to ask for the student's address so I could drop it at their campus apartment or dorm or whatever. 10 minutes later I got a call back from "Dad" grilling me for personal details so he could report me to the police!

            3 agree
        • Yay new presents for you! Lol what a tool.

          15 agree
        • sounds to me like you have a pretend birthday coming up. enjoy your presents!

          17 agree
  2. If you are in the US, you can simply write something along the lines of 'no longer at this address' and throw it back into the mail. The USPS should be able to take care of it from there. Most of the forwarding is automated through the post office now, but some mail does still sneak through – especially if you are living in a university town with high rental/turnover rates.

    23 agree
    • Yup, that's what we do. We've lived in our apt for 2 years and we still get mail that's not ours.

      If you do write "wrong address" or "no longer at this address" on the envelope, make sure you also take a sharpie through any bar codes on the envelope or it's likely to end up coming right back to you through the automated mail sorter (we've had that happen).

      7 agree
    • "Return to sender. Address unknown. No such number. No such zone." ;)

      26 agree
    • By the way, you can also do this for mail you don't want – you can write "refused" and then it goes back (at least in the States). I know in Germany you can also "refuse" parcels and then they automatically go back too. Not sure about enveloped-stuff.

      2 agree
    • You'd think they would, but whenever I did that at my last apartment the mailman just ignored the mail with the Sharpie on it and kept shoving new mail in my tiny box. I had to end up calling the post office about it.

      3 agree
    • No you can't, the post office will not allow you to write through it and just drop it in the mail. I've done it and got a nasty letter stating I had to personally take it to the post office and hand off to them for any "return to sender".

      0 agree
  3. As someone who's been on both ends of this, I say don't involve yourself any more than writing "Not at this address" on the envelope and dropping it in the outgoing mail.
    Legally, you shouldn't KEEP or destroy any mail or parcel that isn't your's. However, it's probably not going to be a legal kerfuffle for you because you can easily deny ever receiving it or can simply argue that you put it back into the proper channels and it got lost forever and ever in THE SYSTEM.

    If this is a bothersome and frequent occurrence and you have means of doing so, post a note on your box "Deliver ONLY pieces for -LAST NAME-" Theoretically, your mail carrier should only be leaving mail for persons with your last name, anyway.

    22 agree
    • In my senior year of high school I actually got a college propaganda piece of mail addressed to me… and a guy in my year who lived two houses down from me and had the same last name.

      Freak incidents aside, the last name on the box becomes a problem for people who've had name changes, or are responsible for an estate with (a) different last name(s), or use a pen name, or have multiple names in a household (as much as I wish that questions would not arise over that, they do). My household has three of the above. It's also a problem for the post officer; legally, it's best for her/him to deliver to the address listed.

      Further on the legal topic, I gathered from the OP that she/he was tossing "junk mail," the majority of which is addressed to "X or current resident," as the goal is to get someone to spend money, regardless of who does the spending, so legal problems there are unlikely. It is a good point, though, that those letters are someone's property and the standard way of getting it to the proper location is simply writing "wrong address." Further action is discretionary.

      0 agree
      • On the last name question: around here, all the mail carriers that deliver to "group" boxes (apartments, neighborhoods with one post box, dorms) actually post a little sign on the lip of the back of the box with the household's last names. The mail carrier just checks the mail as it gets slipped in. They bounce back mail with a different last name, which is actually less of a liability for the USPS because then, no one opens anyone else's mail and no mail gets "lost".

        3 agree
        • We have that posted on our mailboxes in our complex that we have to have our name in the box to receive mail and yet we still get other peoples mail periodically.

          0 agree
    • I've put "[My last name/fiance's last name] ONLY" in bold print on a label inside and outside of my mailbox and still get mail for the 7 other people who lived in the house before me on every single home I've lived in, and we still get every collection notice and catalog addressed to other people. I guess it only works if you have a postal carrier who pays attention.

      3 agree
  4. Ya know, in the grand scheme of things it's a minor annoyance. Personally, I'd talk to the former resident and work out a solution with her. She could give you her e-mail address and maybe she'll even offer to pay you for her own personal forwarding service. As for the Valentine, I'd suspect a senile grandma. I have two grandmas who think my birthday is in July. I was born in October. If I moved, or changed my phone number, I'd have to warn the next person that my crazy grandparents will wind up contacting them, heh.

    As for what I have done in this situation, I've contacted the previous owners and asked what they'd like done with their occasional mail. By doing this I got to learn about my home's history. In the 90's the bathroom would get so cold in the winter that the shampoo would freeze! (We installed a furnace, but in the summer our things melt in there!). I also learned that in the 60's the bathroom walls had zebra stripes and there use to be a wall that isn't here now. A man lived here with his wife and their one-year-old daughter in the 70's. About 10 years ago a guy killed himself in my living room, and apparently a neighbor has a video of the paramedics bringing his body out of my house on a stretcher. My house was built in 1912, and learning about its history gives me a sort of sense of community with those who have called it home.

    Or you could just throw the mail out. You know, whatever :)

    5 agree
  5. I've bought myself a "wrong address" stamp for this very reason at an office supply store. I've never gotten fed-ex packages for an old tenant before, but I think I'd just take it back to a fed-ex store (or UPS or whatever) & let them deal with it. Granted, I am no longer a university student, and my home isn't university affiliated (or even remotely near a university). I would definitely feel differently about this if I were still in dorms or student apartments/condos.

    6 agree
  6. As Offbeat Megan knows, this is my pet-peeve! We keep an apartment in LA, and are only there for short periods of time. Our mailbox is a tiny little box, and the postman will cram previous tenants mail (including huge Ikea Catalogs!) into our little box. I go through the mail every time I am in town and write, "Return to Sender/No longer at this address" on wrong mail, AND leave a note to the Postman to please only deliver mail addressed to our family name, but apparently that does not work in West Hollywood….I agree, this is very frustrating!!!
    Laura
    Offbeat Megan's Mom

    1 agrees
  7. Ditto what everyone said: mark "not at this address" & put back in the mailbox or hand to the postal carrier (if you're in the U.S., at least). That's what the USPS advises – http://tinyurl.com/bs5a48f – they'll take care of it. Beyond that, not your responsibility.

    FedEx probably has a similar policy, so just look that up too.

    7 agree
    • Awesome use of the "primary source" here!! Sooo many bonus points! :-D

      3 agree
  8. The US post office will forward mail for up to one year. I tend to go by that time-frame. If after a year you have not gotten your new address to everyone, it's your fault not mine. Even after the year is up, I will "return to sender/no longer at this address" on anything that is handwritten and personal, just so the sender can track down the new address.

    1 agrees
  9. The previous tennant at my last place was a ratbag! He kept getting mail from the police, repo companies, the courts, Inland Revenue. I wrote on the envelopes "this person no longer lives at this address. Forwarding address unknown." Even the landlord didn't know his new address because he'd done a runner from the property in the dead of night with rent unpaid. But the mail kept coming, even when I rang these organisations and told them. I was scared that one day when I was at work, repo men would smash open my door and take my stuff, or that the police would turn up and arrest me for harbouring a fugitive. Luckily that didn't happen.

    1 agrees
    • Ugh, I had a similar situation, but with a phone number. We had a new home line installed, and kept getting calls from an out of state court system. I even had a woman quite sternly tell me that if I was lying about this being the wrong number I could be held in contempt. Like she thought I was covering for this guy or something.

      0 agree
      • That happened to me in college! We were living in an on campus apartment and the former resident wasn't paying her bill and the credit card company kept calling the landline in my roommate's room at all hours and got to the point where it was harassment! My roommate actually put in her answering machine outgoing message "IF you are calling for Tia Taylor she no longer lives at this number." A woman from the company left a really nasty message saying that we must know Tia since we know her name. My roommate called the company and spoke with a manager and finally convinced them to stop harassing us.

        1 agrees
        • I received phone calls for TWO shady characters who'd previously had my landline number: a deadbeat dad (the court system kept making automated calls, so I had to send them a cease-and-desist letter) and a woman being pursued by a collection agency (they only stopped bothering me after I threatened to report the nuisance phone calls to the police).

          Lessons learned: 1. Never bother with a landline again (it didn't work half the time anyway), and 2. use call-filtering software to block unwanted callers (worth every cent).

          1 agrees
          • When I moved to a new area code and changed my cell number accordingly, I somehow got a new number that had once belonged to some guy with a bunch of outstanding debts. They called incessantly, at all hours, and would never believe that they had the wrong number. (Because, I guess, if you owed a bunch of money, you might lie and say it was the wrong number?) Finally, after some scary Jamaican called me at 5am looking for the guy to talk to him about "him depts" I called the phone company and demanded a new number. These were actual people calling that he owed money to, mind you, not collection agencies or companies….

            0 agree
    • I'm so worried about this! The people that lived at our new house are in some serious legal trouble. They've skipped out on so many bills and fines and I've had everyone from Comcast to the police come here looking for them. I'm so worried that they're going to show up and ransack our home looking for these people because we don't and our landlord doesn't have a forward address or any current contact info for them.

      0 agree
    • I had an ex-flatmate like this – not only did she skip the country three days before the rent was due, so I got hit with the whole sum, she ran up a load of debt with mobile phone, internet, and other companies, as well as skipped out on bank loans. I spent about a year returning letters and then explaining to debt collectors on the phone that she had screwed me over, too and if they tracked her down, I'd like her address, too, cos she owed me money. Then she had the nerve to send me a sob letter a year later looking for her winter coat that she left behind…

      3 agree
    • THAT happened to me. repo man, truck waiting to pick up my things, and neighbours watching . i had to show my id. and suffer a whole questionaire. they went away, eventually.

      0 agree
  10. We once rented from a landlord who moved out of the country. They employed a service to collect our rent and deal with repairs, but they didn't bother changing their address and seemed to think it was our responsibilty mail or hand deliver all mail to the service office they were using to be returned to them. And you know, we may have been agreeable to helping them out had they maybe asked us, or put in the lease or something. But assuming we would either pay to mail their mail to the office or drive 20 minutes to drop it off was ridiculous. It was just one instance of what became a rather strained renter/landlord situation.
    In other places we'd try to send back mail that looked important, but other than that it went in the recycling.

    0 agree
  11. Generally if it's something that looks like not-junk, I just scrawl "NOT AT THIS ADDRESS" on it and toss it back in the mailbox. Either it'll go back to the sender or the post office will look up her change of address records and figure it out (I've gotten mail from previous addresses where someone had done that, so apparently it works.) We currently get mail for about four different former tenants…and given that I live in a house that my grandmother moved into about ten years ago, it's some seriously outdated shit.

    0 agree
  12. So, what do you do if your postal carrier is just… not great at their job? We bought this house 3 years ago and STILL get mail for the previous owners. Not only that, we consistently get mail for people we've never heard of at completely different addresses. Not the same numbers but on a different street, but people who live in completely different neighborhoods. I don't want to complain about the carrier for fear of retribution… bah!

    1 agrees
    • I write a short note on a postcard informing anyone who sent something personal-looking (like wedding invites) that they have the wrong address. For companies I call them directly and just tell them to remove the address.

      As for the entirely wrong neighborhood… I imagine that's primarily a problem with how it's sorted at the mail center? Perhaps gathering signatures and taking it to them (instead of the carrier) will help things out. Maybe even a letter or two to local papers.

      1 agrees
    • It's better just to complain about the carrier. You can do so anonymously, more or less. Just mention the street or neighborhood you live in and explain the frequency. If they live in different neighborhoods, it's a problem that stretches all the way up to sorting, so it's worth reporting.
      Lesson I learned the hard way: if you're accidentally getting other peoples' mail, they're getting your's. And they might not be nice enough to put it back in the system. And that's how I didn't get my debit card once.
      Getting other peoples' mail definitely happens, especially with a high volume of mail in an area, but you should expect that to happen a few times a year. Not a few times a month.
      And do forgive mail that's physically stuck to other mail. I've had that happen… a lot.

      7 agree
    • We have this problem at my office. The mailman keeps getting our post office box number, and our area code mixed up. We get other people's mail, and they get ours. One office is down the street so I just hand deliver their stuff most of the time.

      0 agree
    • I always take it back to the postmaster and tell them what day it was delivered so they know which carrier to ream.

      0 agree
  13. I am glad to hear we aren't the only one with this problem! I say after a couple of months your obligation is done! We live in a neighborhood that is popular with college students. We've lived here for 2 years and still get mail for multiple former tenants. I used to put "Wrong address" on every piece of mail but now I only do it if it looks important which still happens occasionally. I've only gone out of my way to do something with a piece of mail once. When we first moved in we got a letter from a school informing the family what bus the child would be riding. I called the school to let them know that family no longer lived at that address. I'm a teacher so I understand what a pain it is when families don't update their info like that.

    2 agree
  14. For coupons and flyers, you can add the old tenant's name to the "no mail list" online at catalogchoice.org It really only takes a few minutes, and you are making a difference by reducing the amount of paper that gets thrown out!

    8 agree
  15. I get mail for about 5 different people at my house, and I've lived here for a year and a half. I just put "not at this address" on the front and put it in the post box. Never had a parcel though, just envelopes. At my last house, the police came looking for a former tenant there, and we had no idea who they were.

    0 agree
  16. We moved about 6 months ago into an apartment where the previous tenants had been in the unit for 2+ years. Even so we were getting mail addressed to at least 5 different people and was crushing our mail daily :O I did the "no longer at this address" thing for about a month but the mail kept coming. Important stuff like bills, IRS notices and such.

    What worked for us is a phone call to our delivering post office. I spoke with a supervisor and politely explained the problem. Next day our carrier taped a note in the back of our mail box to remind the carriers on our route that only mail addressed to us is correct. So far we've only had one errant piece slip thru. They have no way of knowing for sure who lives there if we don't tell them apparently. The phone call worked.

    4 agree
  17. I live in a college town, also. I keep a pen in our mail box, and when a piece of important-looking mail comes in for someone else, I just write "MOVED" on it, and send it back out. Short, sweet, and to the point.

    2 agree
  18. 6 months (or even up to 12).

    I'd expect the old tenant to come by in the first two months to pick up mail. After that, I'll keep stuff that has no return address on a pile. Mail with return address is returned with 'addressee moved' written on it. I have no mercy with junk mail from day 1. Just my rules :)

    0 agree
  19. Old tenants' mail is their responsibility, not yours (although attempting to send their mail on to them is very kind).

    Upon moving into a new place, I use a fat red Sharpie to write "moved, please forward" on all personal mail addressed to previous tenants. (I use red ink because certain post offices don't seem to notice plain black ink.)

    When I got junk mail for previous tenants, I did the same thing that I did for junk mail addressed to myself: I called the mailer and requested removal, then tossed the material in the recycling bin.

    Incidentally, I worked in the mail room in college. Once a student moved out, all of their mail was returned to sender. We just didn't have the capacity for mail forwarding.

    BTW, I no longer accept ANY mail (real or junk) at my home address. Too many problems with the postal service, including a genuinely psychotic carrier who harassed me, and several who blatantly stole incoming mail. I use a private mail drop instead ($15 a month and well worth it, since I sometimes travel for work). Since they are not authorized to receive mail for former customers who previously had my box number, I never have this problem anymore, because any such mail is returned to sender.

    5 agree
  20. P.S. I have never been in the position of having a previous tenant's new contact information, so calling them and offering to send their mail on has never been an option.

    9 agree
  21. The worse part of this is when you get excited coz there's mail in the letterbox and it turns out its not for you!

    At my old sharehouse this used to happen all the time-I think there were 3 or 4 different names we'd occasionally get junk-ish mail for, plus our landlords sometimes got things delivered to our house too (turns out they lived down the street but we weren't supposed to know that, so had to take the mail to the real estate agent to pass on). Was annoying but we were only there for a year. But you have to give your address for so many things these days- after moving state earlier this year I had some problems with the Cancer Council calling me, saying they'd had some certificates for me sent back 3 times…for an event I hosted 6 months ago…whoops!

    0 agree
  22. Like several other people have said I write 'Return to sender, no longer at this address" and send it back out. I honestly don't know what's happened after that but I've never gotten the same letter twice and the total amount has steadily dropped so I assume somewhere along the line it's dealt with.

    Oddly enough I've never had a forwarding address for people who lived in a place before me. Although where I am now it would not suprise me at all if they actually did leave one and the estate agent lost it or couldn't be bothered to look it up when I asked.

    Partially as a result I went completely the other way when we moved. I changed my address with every company/organisation I could remember getting post from, set up a forwarding arrangement with the postal service, told my landlord AND left a note in the kitchen with our new address.

    2 agree
    • My mum left a note in the kitchen when we moved from our last place, but the new tenants didn't forward a thing, so either we contacted all the right people, or they didn't bother.

      0 agree
  23. As other people have said, I'm glad that I'm not the only person with this problem! I moved into my current flat two years ago and I still get post for tenants that lived here over three years ago. The postbox is on my way to work so I write 'NOT KNOWN AT THIS ADDRESS' on the front and chuck it back in the system.

    It might be worth having a word with your postie/mail delivery person. My street used to have a great and cheerful postie. One morning he knocked on our door to check that he was giving us post for the correct people (LSS: my partner runs a business from home and gets post for his business partner who does not live for us). That did put a stop to random mail for a while.

    0 agree
  24. If it is junk mail I toss it, but I never really get mail for other people. However, my Dad works at my post office and most of the carriers know me personally or my name at least, so they fix these things for me. However, I make sure my address is up to date on sites I order from because if it some other delivery service I might not be so lucky.

    0 agree
  25. I ended up collecting roughly 4-5 former tenants mail over the first 4 months at my new apartment. I then just walked the entire pile over to the local post office and said I had a stack of old tenants mail that needed returned to senders (or forwarded). They also gave me a blank label to stick on the inside flap of my mailbox (I wrote my name and address), which alerts the mail person to only drop in mail with my name on it. In the 2 weeks since I've done that, I haven't received a single piece of mail for anyone but me!

    As far as responsibilty goes, I agree with many of the posters on here. I might not have bothered until I started getting things that looked like legal notices and other sensitive information. I felt like I should at least make an effort at that point, esp. since I live so close to a post office.

    0 agree
  26. I have lived in my house for almost three years now and I still get mail for 3-4 people who used to live in my house. I used to diligently send it back with "not at the address" written on it, but three years now?? Now, I usually toss it unless it looks really really important.

    0 agree
  27. Like everyone else, I cross out the address line and write "No Longer at This Address, Please Return to Sender", and leave it for the mailman to pick up. I live in Canada, so I think it's a universal method used.

    However, I throw out coupon flyers, junk mail, and postcards from their dental office.

    But I do have a problem with something else. I own (as in – pay a mortgage) a condo, so naturally there are other owners (and renters in some cases) in my building…but I keep getting a monthly magazine for someone who lives elsewhere in the building, but the magazine has my address for delivery. I just leave the magazine out to let them pick up. But it's getting so annoying because it's been going on for over a year and the dingbat hasn't changed the delivery address. I'm considering doing the same "does not live at this address" and getting it sent back. I think this girl relies on me setting her magazine out for her and doesn't see the problem…

    0 agree
    • Wow, that is annoying! Maybe she did it on purpose because she doesn't want her roommates to know what kind of magazine she is getting. :)

      That actually happened to my parents when I lived at home! Our neighbor was getting his porn mags delivered in our mailbox because he didn't want his wife to find out. Once we found out, we just put the magazine in his mailbox…and then it never happened again.

      2 agree
  28. This happened to me at my old place. I was getting like 3 different peoples' mail. Stuff that was obviously junk like catalogs and direct mailings, I tossed in the garbage because I didn't figure they would miss it. I got a lot of stuff from the Veteran's Administration for a girl who'd been in the Army, though, and I figured that was important enough that I should "return to sender/not at this address" it. Still, it kept coming, sometimes even the same pieces that I'd already sent back. I called the VA trying to let them know that they were sending this girl's private mail (including at least one check) to the wrong address and they acted like I was trying to scam them and refused to talk to me about it at all. And unfortunately, this is the sort of town where, if I were the sort of person who wanted to fraudulently cash someone else's check, it would not be that hard for me to do so. Finally, I went down to the main post office in person and they were able to track down the girl through a change of address form she'd filed and get her mail to her. She changed her address officially with the VA and that fixed the problem. She was also really nice about it.

    That was a case, though, of really important mail. Honestly, if it were the occasional card and mostly junk, I'd just trash it because I'm a terrible person. And if I got someone's laptop in the mail and returned it to them only to have them be a douche about it, I would defiantly make sure the next package addressed to them that I got "accidentally" was delivered to a puddle.

    0 agree
  29. We've been in our house for a year and still get mail for the previous owner.

    The mail box is only two blocks away, so I keep writing addresse moved, return to sender on it, and sending it back.

    If there was no return address, I'd just pitch it.

    0 agree
  30. I have this issue too, the only catch is that I am friends with a few of the previous tenants. They're happy to come get the mail, but I really don't like that I need to bring it inside, sort it and store it until they get around to picking it up. I know it sounds silly, but our place is really small and it's hard enough to keep organized without being responsible for someone else's mail. This is kind of ranty, but it's reminded me to send a note reminding those folks to change their addresses. I know we're friends and I'm pretty dependable, but that doesn't mean I want to sort and send out their mail.

    1 agrees
  31. I get a lot of mail from the previous owner of my house, who died after being here 40 years. No forwarding address there. The only thing that makes me scratch my head is getting checks for him…

    I think the moral of the story is: fill out that mail-forwarding form when you move. And then change your address, everywhere. Don't be that guy/girl.

    1 agrees
  32. After my last move I sent a nice card to the new tenants with a load of labels with our new address in them, including three that said "running out of labels" on them. I included my email address and a little bit about how much we loved that flat and hoped they were happy there. The new person sent me a really sweet email and pops our post in the post every few weeks. We try to keep our our half of the bargain by changing anything that comes to us through them (we did all the major stuff but some things got forgotten).

    1 agrees
  33. Having moved several times in the past 10 years – I gave up. I tried being kind a few times – calling a previous resident about a package or seemingly important envelope. When we moved in to our current house, the old couple left a forwarding address. I utilized that a few times, wrote 'not at this address' on a bunch of stuff, and now I just throw things away. Seriously, you aren't getting paid to hold this ladies mail, even if she is your friend she needs to get her address info straight with the world and not expect you to take care of her problem!

    2 agree
  34. We got, and continue to get, all sorts of mail from previous residents in our home. I remember about 6 months after we moved in, the doorbell rang and the man on the doorstep demanded to know who I was. I (politely but assertively) pointed out that as he was on MY doorstep, the onus was on him to introduce himself first. With rather poor grace he did so and explained he was a private investigator, then asked after someone who I'd never heard of (we never met the last tenants). I explained they didn't live here and he demanded again to know who I was. I told him we were the new tenants. He didn't seem to believe me when I explained we had no forwarding address for the last tenants and was rather cross I suggested he contact our letting agency who could perhaps help him. He eventually departed, giving me dirty looks as he did so. I'm of mixed ethnicity and easily look like someone of full ethnicity, coincidentally similar ethnicity to the previous tenant. It's not like it's unusual round here- perhaps this PI thought I should know the whereabouts of every person of my half-ethnicity in the city?

    0 agree
  35. Check the law in your area. It's illegal in Australia to dispose of someone else's mail, according to the university accommodation's office I live in.

    1 agrees
  36. I use an app on my phone called "paper karma" to reduce unwanted junk-mail. https://www.paperkarma.com

    This works for my junk mail catalogues I don't want and for former tenant's junk mail as well.

    0 agree
  37. I have a similar problem with my house! We married and moved into our house in 2011, set up all our necessary post items to be forwarded from our parents' addresses, and everyone was just fine. The problem arose with the daughter of the lady who owned the home before us. I will call her S. S was apparently a real nutter, tried to cheat her mother out of money, goods, food, used the house as personal storage for her stuff, her children's stuff, and lived there completely rent-free all the while lying to her siblings about their mother's deteriorating condition. Finally the siblings caught on, took care of their mother, and the offending freeloader was removed from the premises. The executor of the lady's estate (another daughter) decided to sell the home, and the listing on a local realty website had the address hidden so S wouldn't find out.

    When we went to look at the home, we saw there were no-trespassing sheets on EVERY window and EVERY door because S had tried to break in once or twice before to "get her stuff." The Google Maps image of my home shows her… and two squad cars with 2-3 police… in broad daylight. The police warned her not to set foot onto the property again or she would be arrested for trespassing.

    The seller let us know we might continue to receive mail for this lunatic for a little while but that she would be taking care of setting things right with post office and with S. However, due to the volume of mail we STILL receive for S, it is my personal belief that she is continuing to give out our address as her own. I wonder if she still thinks she'll be able to just waltz onto the property some day and try to kick us out of our home! Just today I received two collection notices for her, and will of course be putting "No longer at this address, please forward."

    Thanks for the information! It was so good I thought I'd share a story in return. :)

    0 agree
  38. Oh god, this is so relevant to me right now.
    I ordered some dog clothes on eBay a few days ago, but hadn't used the account since I moved two years ago, so it had my old address! (Every other online website I use makes sure you check your address before ordering, but nooo, not eBay! I realised a split second after what happened, but it was already too late.)
    I immediately messaged the sender, but it's one of those huge companies in Hong Kong, so by the time they got the message it had already been sent out. And they don't track packages, so I couldn't just call the post office and have them redirect it.
    After freaking out for a few days, trying to figure out what to do, I decided to send a letter to my old address asking them to please forward the package to me when it arrives and I'm going to enclose $10 in a money order for the postage. But I'm worried that they're going to ignore it or just not care :/

    0 agree
  39. Ugh. I have a similar problem. We rent space for our company on the 4th floor of a mill building. We were the first ones, so we became Suite 401. There are about 5 other small businesses on our floor, and none of them picked up their keys for their mailbox. So I get the mail for the rest of the floor. It's ridiculous.
    I tried to put down that I'm not the mailbox for the floor, but the postman just circles "or current occupant." Well, no! I'm not the current occupant of Company A at suite 402, Company A is the current occupant.
    Since nobody cares that my time is worth something, and they haven't gotten their keys, I've just been throwing things away. Most of it is just junk, which I don't think I should have to pay to throw away, but at least I'm not a personal mail carrier.

    0 agree

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