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Tips for placing an emergency call from a 911 dispatcher

By on Jun 1st

FDMB Rescue Ambulance -1/64 Ford E-350 Diecast. © by PMC 1stPix, used under Creative Commons license.


Offbeat Mama has some really valuable emergency advice from the "hippie-est 911 dispatcher you will *ever* know."

If you live in the United States you know that three digit, potentially terrifying phone number. Indeed, I'm talking about the 9-1-1 (Editor's note: a list of international emergency numbers can be found here.) We all know it, and we all hope we'll never have to be the ones to dial it. As a 911 call-taker and dispatcher, I love my job even though it's sometimes stressful, scary, or overwhelming.

One of the biggest challenges in my profession, however, is dealing with a public that has little to no understanding of the 911 system. In emergencies, including but not limited to the life or death situations, mere seconds can make a big difference in the outcome. Here are some tips to minimize panic and maximize response times in the event you or your kids have to make that call.

Now take a deep breath, stay calm, and read the 6 family-friendly tips for placing an emergency phone call.

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